Comments on: Allow Guests To Check Order Status

By: aranair

aranair — Mon, 01 Aug 2011 12:40:48 +0000

I realize it should be possible to at least load the submit form.. Would it be possible for anyone to help out alittle? I am developing on localhost right now, and under magento folder.

Running two websites because of some weird reason:..

First site
base URL: http://127.0.0.1/magento/
base link URL: http://127.0.0.1/magento/product/

For some reason I am unable to use cms/order-status-api.phtml…as the CMS just appears totally blank :/ I have already created the cms page with url as order-status as well.

By: aranair

aranair — Mon, 01 Aug 2011 10:41:19 +0000

did anyone manage to get this working in 1.5.x?

I think the way magento is handling the layout/template files have slightly changed or something, its just rendering the CMS blank :/

By: Doug

Doug — Sun, 31 Jul 2011 22:48:12 +0000

Hiya!

We had this working for a while, but now, the only response we get is “That Order Number was not found in our system”, even though the order numbers we are testing are definitely in the system.

Can you provide any troubleshooting tips?

Thanks,
Doug

By: ashwin

ashwin — Wed, 20 Jul 2011 06:50:23 +0000

i guess its not working on 1.5x

the cms page loads fine without 404 error, but its blank.. looks like its not able to locate the .phtml file.

I noticed there was no /cms folder in my template folders on all the themes. so I created and saved the .phtml file but it didnt work.
I then save it in page folder and changed the location from cms/order-status-api.phtml -> page/order-status-api.phtml.

didnt work.. I dont know what m i doing wrong but its of no help

By: JVC

JVC — Thu, 14 Jul 2011 21:46:20 +0000

Hi there,

Great mod – got it working and looking the way that I like. I do have a question though – how can I add more details about the order? Is it possible to use shortcodes( {{}} ) like in the email templates? It would be nice to have the Order Date present…

Thanks!

By: Kelly

Kelly — Tue, 12 Jul 2011 23:33:10 +0000

Thanksss so much! This was soo helpful.

By: Gary

Gary — Fri, 10 Jun 2011 15:47:44 +0000

David, thank you so much for your help!!! It works now!! I was going crazy last night. The problem was that in SEF URL Identifier i put order-status.html and it was not working, I removed the html part and it works great. Now I need to buy something from your store, to repay you

By: Adam Martinas

Adam Martinas — Thu, 09 Jun 2011 16:30:30 +0000

Thank you.
I found that but if I use different custom shipping methods, not only one fixed, how can I get the title of them ?

By: davidwebber

davidwebber — Thu, 09 Jun 2011 15:34:38 +0000

Gary,

It looks like your form action is incorrect. Currently it is /order-status/” when it should be ‘/order-status.html’. The idea is to submit the form to the current page.

By: Gary

Gary — Thu, 09 Jun 2011 11:27:09 +0000

Hi there, when I enter order number and email address I get error 404. Any idea why? http://www.mrdigitalcameras.com.au/order-status.html